Terms of Service

Effective Date: July 14, 2026

Welcome to Monsterhoods. These Terms of Service ("Terms") govern your access to and use of monsterhoods.com, including all purchases of products and use of services provided through our website.

By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.

Summary

These Terms apply to all visitors and customers using our website.
You must provide accurate information when placing an order.
Prices are displayed before checkout and are subject to change before an order is placed.
Orders are subject to acceptance and availability.
Payments must be successfully authorized before an order is processed.
Shipping, Returns, Refunds, and Privacy are governed by their respective policies.
We respect your privacy and protect your personal information in accordance with our Privacy Policy.
Questions regarding these Terms may be directed to our Customer Support.

About Monsterhoods

Store Name: Monsterhoods

Website: monsterhoods.com

Business Address:

106 Gildersleeve Rd
Portland, CT 06480-1263
United States

Email: support@monsterhoods.com

Support Hours:

Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)

Eligibility

By using this website, you confirm that:

You have the legal capacity to enter into a binding agreement.
All information you provide is accurate and complete.
You will use the website only for lawful purposes.
You will not misuse, interfere with, or attempt to disrupt the operation of the website.

Products

Monsterhoods offers physical products including:

Dresses
Jackets
Skirts

We make reasonable efforts to ensure product descriptions, images, colors, sizing, and specifications are accurate.

Actual colors may vary slightly depending on monitor settings, lighting conditions, and device displays.

Pricing

All prices displayed on the website are shown in U.S. Dollars (USD) unless otherwise stated.

Prices displayed at checkout include all applicable charges except where otherwise indicated before payment.

Shipping charges are displayed separately during checkout.

No hidden fees are added after payment authorization.

Prices may be updated without prior notice, but changes will not affect orders that have already been accepted.

Taxes

Applicable taxes, if required by law, will be calculated and displayed during checkout before payment is completed.

Customers will always have the opportunity to review the final order total before placing an order.

Orders

Submitting an order does not automatically create a binding sales agreement.

All orders are subject to:

Payment authorization
Product availability
Order verification
Fraud prevention review when necessary

We reserve the right to decline or cancel an order when necessary, including situations involving:

Pricing errors
Inventory errors
Duplicate orders
Suspected fraud
Inaccurate customer information
Payment authorization failure

If payment has already been collected for a canceled order, a full refund will be issued.

Payment

We accept the payment methods displayed during checkout.

Payment must be successfully authorized before an order enters processing.

Payment information is processed through secure payment providers.

Monsterhoods does not store complete payment card information on its own servers.

Shipping

Shipping is governed by our Shipping Policy.

In summary:

Shipping is available only within the United States.
Standard shipping fees are displayed before payment.
Delivery estimates are provided for convenience and are not guaranteed.
Customers are responsible for providing accurate shipping information.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

In summary:

Eligible returns may be requested within 60 days of delivery.
Approved refunds are processed within 7 business days after inspection.
Approved returns receive a free prepaid return shipping label.

Customer Responsibilities

You agree to:

Provide accurate account and order information.
Keep your contact information up to date.
Review your order before submitting payment.
Use the website responsibly.
Comply with all applicable laws and regulations.

You agree not to:

Use the website for unlawful activities.
Attempt unauthorized access to the website or its systems.
Upload malicious software or harmful code.
Copy or misuse website content without authorization.
Interfere with other users' access to the website.

Intellectual Property

All content available on this website, including but not limited to:

Logos
Graphics
Product photographs
Product descriptions
Text
Website design
Icons
Layouts

is owned by Monsterhoods or used under appropriate authorization and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission except where permitted by law.

User Content

If you submit reviews, comments, photographs, or other content, you confirm that:

You own or have permission to share the content.
The content does not violate any law or third-party rights.
The content is not fraudulent, offensive, or misleading.

We reserve the right to remove content that violates these Terms.

Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting personal information and handling customer data responsibly.

Information regarding cookies, analytics, and data collection is explained in our Privacy Policy.

Website Availability

We strive to keep our website available at all times. However, temporary interruptions may occur due to:

Maintenance
Software updates
Technical issues
Internet service disruptions
Events beyond our reasonable control

We do not guarantee uninterrupted or error-free access at all times.

Disclaimer

The website and its content are provided on an "as available" and "as is" basis.

While we make reasonable efforts to maintain accurate information, we do not guarantee that all content will always be complete, current, or free from errors.

Nothing in these Terms limits any rights that customers have under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by applicable law, Monsterhoods shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or purchased products.

This limitation does not exclude liability that cannot legally be excluded under applicable law.

Governing Law

These Terms are governed by the applicable laws of the United States and the State of Connecticut, without affecting any mandatory consumer rights that may apply under applicable law.