Effective Date: July 14, 2026

Welcome to Monsterhoods. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from monsterhoods.com. We are committed to providing accurate shipping information, transparent delivery expectations, and reliable customer support.

Summary

• Shipping is available only within the United States.
• We do not offer international shipping.
• Orders placed before 5:00 PM Eastern Time (ET) on business days enter processing sooner.
• Preparation time is 1–2 business days (Monday–Friday).
• Standard delivery time is 2–6 business days (Monday–Friday) depending on the destination.
• Delivery may arrive earlier than the estimated timeframe.
• Standard shipping fee is $6.99 per order.
• No additional shipping taxes are charged.
• Orders are shipped via USPS, UPS, or FedEx.
• Tracking information is provided once an order has been shipped.

Shipping Coverage

Monsterhoods currently ships only to addresses within the United States.

We do not ship to:

• International destinations
• Overseas territories not serviced by our carriers
• Freight forwarding addresses when delivery cannot be verified

Orders with invalid or undeliverable addresses may be delayed or canceled.

Shipping Schedule

Order Processing

Orders are processed during normal business days only.

Business days are:

• Monday through Friday
• Excluding federal holidays observed by shipping carriers

Orders submitted before 5:00 PM Eastern Time (ET) generally begin processing the same business day.

Orders placed:

• After 5:00 PM ET
• On weekends
• On holidays

will begin processing on the next business day.

Preparation includes:

• Order verification
• Payment confirmation
• Quality inspection
• Packaging
• Shipping label creation

Preparation normally requires 1–2 business days.

Shipping Time

After preparation is complete, your package will be shipped using one of our authorized carriers.

Estimated transit time:

2–6 business days

Actual delivery time depends on:

• Delivery destination
• Carrier routing
• Seasonal shipping volume
• Weather conditions
• Carrier operational delays

Many orders arrive sooner than the estimated delivery window.

Delivery estimates are not guaranteed.

Shipping Fee

We provide one simple flat-rate shipping fee.

Additional information:

• No shipping tax is charged.
• No hidden handling fees.
• No fuel surcharge.
• No residential delivery surcharge.

The shipping charge is displayed during checkout before payment is completed.

Shipping Carriers

Orders are delivered using one of the following trusted carriers:

• USPS
• UPS
• FedEx

The carrier is selected based on:

• Delivery location
• Package size
• Operational efficiency
• Carrier availability

Carrier selection cannot be requested or guaranteed.

Order Tracking

Once your order has been shipped, you will receive:

• Shipping confirmation email
• Tracking number
• Carrier information
• Tracking link (when available)

Tracking updates are provided directly by the shipping carrier.

Please allow up to 24 hours after shipment for tracking information to become active.

Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please verify:

• Recipient name
• Street address
• Apartment or suite number
• City
• State
• ZIP Code

Monsterhoods is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided during checkout.

Undeliverable Packages

A package may be returned if:

• The address is incorrect
• Delivery is refused
• The package is unclaimed
• Carrier delivery attempts are unsuccessful

If a package is returned to us, we will contact you to arrange reshipment.

Additional shipping charges may apply for reshipping returned packages.

Shipping Delays

Although we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather
• Natural disasters
• Transportation disruptions
• Carrier operational issues
• High holiday shipping volumes
• Government restrictions
• Incorrect shipping information

If a significant delay occurs, we will make reasonable efforts to keep you informed.

Lost Packages

If your tracking information shows no movement for an extended period or your package appears to be lost, please contact us.

We will:

• Review shipment details
• Contact the shipping carrier
• Assist with locating the package
• Provide an appropriate resolution when applicable

Carrier investigations may require additional processing time.

Damaged Deliveries

If your order arrives damaged:

• Keep the original packaging.
• Take clear photographs of:
• • The package
  • Shipping label
  • Damaged item(s)
• Contact our customer support as soon as possible.

Prompt reporting helps us work with the shipping carrier to resolve shipping-related issues efficiently.

Example Delivery Timeline

Example 1

• Order placed: Monday at 2:00 PM ET
• Preparation: Monday–Tuesday
• Shipment: Wednesday
• Estimated delivery: Friday–Monday

Example 2

• Order placed: Friday at 8:00 PM ET
• Processing begins: Monday
• Preparation: Monday–Tuesday
• Shipment: Wednesday
• Estimated delivery: Friday–Tuesday

Customer Support

If you have any questions regarding shipping or delivery, please contact us.

Monsterhoods

Website: monsterhoods.com

Email: support@monsterhoods.com

Business Address:

106 Gildersleeve Rd
Portland, CT 06480-1263
United States

Support Hours:

Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)

Policy Updates

This Shipping Policy may be updated periodically to reflect changes in shipping operations, carrier services, legal requirements, or business practices.

The latest version will always be published on our website with the current Effective Date.